Please note that it takes an average of 3-5 business days for us to complete your order before shipping. Rest assured, we'll do our best to get your order to you as quickly as possible! Once your order has shipped, the estimated delivery time is 7-10 business days, depending on your country or region. Please note that any holidays, natural disasters, or epidemics may affect delivery times.

For pre-ordered or backordered items:

If your order includes pre-ordered or backordered items, we will ship all available items immediately and will ship pre-ordered or backordered items as soon as they become available. Therefore, if you ordered multiple items in a single order and only received some, rest assured that the remaining items will arrive shortly.

Order Tracking:

If you provided your mobile phone number, you will receive a confirmation email and/or text message with a tracking ID and a link to track your package's route. To track your package, please visit our tracking page.

Please allow 1-3 business days for tracking information to appear.

Incorrect Address Disclaimer:

It is the buyer's responsibility to ensure that the shipping address they enter is correct. We strive to expedite processing and shipping, so even if the shipping address is incorrect, we always allow time to correct it. If you believe the shipping address you provided is incorrect, please contact us immediately at 345249990@qq.com or via WhatsApp.

Returns:

You are responsible for the return shipping costs. For more information on how to return an item, please refer to our Refund Policy.

Lost/Stolen Packages:

The online store is not responsible for lost or stolen packages. If your tracking information shows that the package was delivered to your address, but you have not received it, please report it to the appropriate carrier using the information provided on our tracking page. If you have any further questions, please contact our customer support team at 345249990@qq.com.